Official replies
Replies that appear complete but do not answer the actual question being asked.
Send public wording, official replies, notices, policies or statements that need to be clearer.
The IFPC reviews communication through plain English, better questions and measured bluntness.
The IFPC is interested in wording that appears official, polished or procedural, but still leaves people unclear about what has happened, what is being decided, or what needs to happen next.
Include the wording, source, date, organisation and any relevant background. Remove private names, phone numbers, addresses and personal details unless they are necessary to understand the issue.
Replies that appear complete but do not answer the actual question being asked.
Notices that fail to explain what is happening, who is affected or what people should do next.
Public statements, policy summaries or explanations that are vague, circular or unnecessarily complicated.
Use the form to send wording, links, screenshots or background details for consideration.
Include the wording, source, date, organisation and any useful background that helps explain why the communication is unclear.
The IFPC 23154
PO Box 26965
Glasgow, G1 9BW.
Remove private names, phone numbers, addresses, reference numbers and personal details unless they are genuinely needed.
The IFPC may not be able to respond to every submission. Material should be relevant to public understanding, plain English, organisational communication or unclear public wording.
Submissions may be reviewed, anonymised, summarised or used to inform future work where appropriate.